AI chat agents reply instantly, handling common questions, issues, and requests—even when your team is offline.
AI Chat Agents
Customers expect instant answers – AI Chat Agents are here to deliver.
- Resolve 70–80% of queries without humans
- Synced with your FAQ or Knowledge Base
- Website/Ecom + app + social integration
- Boost customer satisfaction and AOV
See Summary
24/7 Instant Chat Support
- Real-time chat response
- Knowledge-based Q&A
- Escalation to human agent when needed
- Website/Ecom + App + Social integration
- Eliminate wait times
- Reduce support costs by 60%+
- Improve customer satisfaction and retention
Lead Capture & Qualification
AI captures key lead info through chat and qualifies them before passing to sales.
- Dynamic forms and logic-based flows
- CRM integration
- Email + phone number capture
- Pre-screening questions
- Boost lead capture rate
- Save time for your sales team
- Pre-qualified leads = faster closes
Multi-Language Conversations
The chat agent automatically detects and switches languages to serve global audiences.
- Language auto-detection
- Native fluency in 40+ languages
- Custom localization of responses
- Expand reach to global customers
- Improve engagement and trust internationally
- Reduce miscommunication barriers
Seamless Human Handoff
When complex or sensitive queries arise, AI can smoothly transfer chats to a live agent.
- Context preservation on handoff
- Agent notification and tagging
- Live chat platform integrations
- Chat transcripts & lead reports
- A/B testing for flows and messaging
- Reduce dropped conversations
- Preserve continuity between AI and team
- Improve resolution rates
- Maximize ROI on every conversation
Personalized Chat Experiences
AI uses behavior, past data, or CRM info to personalize messages and offers.
- Behavioral Triggers (scroll, time, clicks)
- CRM/Website/App/Ecom data use
- Dynamic product or service suggestions
- Increase conversions through relevance
- Boost customer satisfaction and AOV
- Reduce bounce and exit rates
Ecommerce Support & Product Discovery
From finding products to answering FAQs, chat agents help users complete purchases with ease.
- Product recommendation engine
- Cart recovery chat flows
- Order status lookups
- Cross-sell/upsell suggestions
- Increase online sales
- Recover abandoned carts automatically
- Reduce pre-purchase friction
Intelligent FAQ Automation
AI automatically answers common queries based on your FAQ or help center data.
- Synced with your FAQ or Knowledge Base
- Smart semantic matching (not just keywords)
- Always updated responses
- Free up live agents for complex issues
- Resolve 70–80% of queries without humans
- Improve first-response consistency
Booking & Scheduling via Chat
AI can check availability and book meetings right from the chat window.
- Calendar integrations (Google, Outlook, etc.)
- Smart date/time suggestions
- Auto-confirmation messages
- Increase booked calls and demos
- Remove friction from scheduling
- Reduce no-shows with automated reminders