It’s updating your business processes using automation (RPA), system connections (APIs), and modern technology for better efficiency and agility.
Using software ‘bots’ to automatically perform repetitive, rule-based tasks on computers, just like a human would but faster.
Using Application Programming Interfaces (APIs) as bridges to allow different software systems to talk to each other and share data seamlessly.
To stop manual data re-entry between systems, ensure data is consistent everywhere, and create smooth, automated processes across applications.
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Upgrading or replacing old IT systems, software, or infrastructure (like moving to the cloud) with newer, more efficient, and secure technology.
No, it can range from targeted upgrades or migrating parts to the cloud, to full replacement of only the most problematic legacy systems.
Quick wins from RPA or specific API integrations can be seen in weeks. Larger tech upgrades take longer but deliver significant long-term advantages.
Ongoing support typically includes monitoring bots and integrations, performing maintenance, and making updates as your business needs evolve.
Security is paramount; we use secure connections (APIs, encryption), manage bot permissions carefully, and follow data protection best practices throughout.